Boutique hotels, especially those in Asia, should take note. They can learn a thing or two from Royal Palace Hotel in Hanoi.
Newly-opened in May of 2010, Royal Palace Hotel is located on Quon Su Street in a quiet section of the Old Quarter of Hanoi. Blissfully hidden away from the noise and chaos of the Old Quarter, Royal Palace Hotel is still just a short distance (less than five minutes walking) from the epicenter of Hanoi’s famous sites so guests need not travel far to enjoy the all that Hanoi has to offer.
Royal Palace Hotel’s small staff of 12 are the friendliest service staff I have had the pleasure of meeting in Hanoi and all are eager to provide guests with excellent and prompt service. I have never experienced such genuine hospitality in a hotel, especially in Asia. In addition to the warm, welcoming smiles, services at the reception desk include tour information and bookings to nearby Ha Long Bay and trekking expeditions in Sapa, as well as sight-seeing advice within Hanoi and throughout Vietnam.
What sets Royal Palace Hotel apart from other boutique hotels in Hanoi are the little things that Royal Palace Hotel thoughtfully provides their guests during their stay such as complimentary breakfast with a variety of tasty options, unlimited beverages throughout the day, a fresh fruit basket upon check-in, Hanoi restaurant recommendations, soft bathrobes, alarm clock (a rarity in Asia), and the unique addition of a personal computer equipped with internet connection in each room.
The 25 spacious rooms inside Royal Palace Hotel are tastefully and minimally decorated in a modern Asian style. The plush beds are luxuriously comfortable. Room rates begin at $60 USD for a standard room and go up to $95 for a super-sized family room, a near steal given the quality of amenities and level of service. As an added bonus, Royal Palace Hotel is currently offering a special 30% Grand Opening discount on all rooms!
The Royal Palace Hotel has made a strong impression on me and helped me enjoy my time in Hanoi much more. The general feeling you get as a guest at Royal Palace Hotel is the enjoyment of being there. Royal Palace Hotel just doesn’t feel like a place to go back to for sleep after a day out exploring. It feels like a place you can sit, relax and engage in conversation with friendly people over a plate of fresh fruit and hot coffee. And isn’t that what a great hotel should be?
For more information on the Royal Palace Hotel and to book your room online, please visit their website. Tell them you heard of their hotel through Connvoyage and you’ll receive FREE AIRPORT PICK-UP for reservations over three days or FREE TRAIN STATION PICKUP for all reservations! You’ll probably get an extra smile as well!
INSIDER TIP:Less than a minute’s walk away from the Royal Palace Hotel on Hoi Vu Street is the delightful Chuon Chuon Quan Cafe. Admire the photography adorning the walls while you spend an afternoon or evening over well-brewed coffee and light snacks. The nau da, or traditional Vietnamese coffee is especially outstanding.
*Disclaimer: Although my stay at Royal Palace Hotel was sponsored by the hotel, this hotel review is an accurate and honest view on my experience there.
Would you stay at Royal Palace Hotel when you visit Hanoi? Why or why not?
© Connie Hum 2010